National Services for Health Improvement
Improving patient outcomes with expert services and knowledge
Data from this feedback may be used as part of an anonymised pool of data in academic research and publication.
Who should I speak to if I have a complaint?
Should you have any complaints with regards to the way the UNITE service is being implemented or delivered, then please email your complaint to info@nshi.co.uk in the first instance.
NSHI will confirm receipt of your complaint within 2 working days from receipt of complaint. All issues raised within the complaint will be investigated and a comprehensive response issued within 10 working days of receipt. As part of the investigation, you may be contacted directly by a Complaints Officer to discuss your complaint further in order to gather information required for the investigation.
Service Related Complaints
Should you have any complaints that directly relate to the service you have received from NSHI, in relation to an NSHI Respiratory Nurse Advisor, kindly make your complaint to our HR Department using the following contact details:
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